John Wade, Owner, Delmonico's Italian Steakhouses, Albany, Rochester, Syracuse, Utica, NY, Florida
"The two key elements to a successful point of sale solution are a great hardware/software package and a superior company to support the system. We have found our ultimate solution with QOSS Consulting and the Aloha/Radiant point of sale system.
The Aloha system is state of the art and has been a great aid in tracking sales, product mix, payroll and all control aspects of our business. The systems flexibility allows us to customize it to our ever-changing needs. There is no doubt the system will pay for itself in no time.
QOSS Consulting fulfilled every one of our needs as we transitioned from our old point of sale system. They thoroughly programmed our system, meticulously customizing it to our specific needs; trained our entire staff; insured an effortless installation of the system and provided outstanding support after the installation.
We highly recommend the Aloha point of sale system and QOSS Consulting to anyone in the hospitality industry."
"March 8, 2011
To Whom It May Concern:
When it came time to select a new Point of Sale System there were many choices. We took a look at several systems. What was most important to us was:
1. Effective and Flexible Software.
2 Durable and Dependable Hardware.
3. Installation Training and After the Sale Service.
When we looked at the Aloha/ Radiant system coupled with Qoss Consulting we found everything we were looking for. The Hardware has proven to be dependable, the software has every imaginable option to truly meet our demands and provide the information we need. But most importantly the support from Qoss Consulting is what really made the difference. Qoss takes our calls and cheerfully responds to our ever changing needs. Whether a programming adjustment or hardware configuration we have learned to be confident that Qoss will respond quickly and resolve what ever our needs may be. I would proudly recommend the Aloha/ Radiant system and Qoss Consulting to in the Restaurant/Hospitality industry.
Sincerely.
Michael J. Ezzo
President"
Angie Knox, General Manager, Phoebe's Restaurant, Syracuse NY
"I just wanted to thank you for your exceptional services and wonderful product. I'm thoroughly satisfied with the Aloha system we purchased just last month... Already we are seeing inventory and sales related improvements. It's a breeze to track specific items, program new ones, and even account for time and labor from one computer. It has saved me countless hours and headaches and has given me the time to concentrate on more important managerial responsibilities.
I'm at ease knowing that Mark, Peter, and their staff are just a phone call (and a few blocks) away. I know that if I need them they will actually know who I am and be able to help me immediately with my questions. I don't have to listen to a recording or talk to a stranger who knows nothing about my system. I will certainly recommend Aloha to any restaurant looking for an updated or improved system."
Fran Alteri, Owner, Alteri's Restaurant, Clinton, NY
"Being an Independent owner in today's world is very difficult. My grandfather and father spent countless hours pouring over records and maintaining everyday procedures.
Finally, after 50 years in business, QOSS Consulting and Aloha have made it possible for independents like us to compete with the franchises. Giving us the opportunity to focus all our attention on the quality of products, the promotions, and the satisfaction of each and every customer.
QOSS Consulting had provided excellent service in setting up and training our staff to help us meet the demanding needs in today's restaurant industry."
"The service of QOSS Consulting after the sale has made all the difference."